Lehi—Solutionreach, the leader in patient relationship management (PRM) solutions, announced today that it is now a certified partner in GE Healthcare’s Centricity Partner Program.
Solutionreach is integrated with Centricity Practice Solution (CPS), a practice management system for ambulatory care. The partnership between Solutionreach and GE Healthcare will support practices through:
- Tools to improve the patient-provider relationship and build patient loyalty
- The ability to connect with patients more easily using phone, email and text reminders, recare communications, surveys, and newsletters
- An easier implementation with the Solutionreach platform including SR Conversations and SR Schedule, key patient relationship management solutions
“In 2017, one in three patients said they were considering leaving their healthcare provider in the next couple of years,” said Jim Higgins, founder and chief executive officer of Solutionreach. “Many of those patients are frustrated with their experience. Our partnership with GE Healthcare gives their practice customers new ways to communicate, collaborate, and engage with patients to improve their experience and care.”
Since its founding in 2000, Solutionreach has pioneered the industry’s leading healthcare communication platform. Currently, Solutionreach supports more than 100,000 healthcare professionals at approximately 25,000 practices. The company’s technology currently reaches more than 80 million patients nationwide.
“Solutionreach has helped our practice meet our patients where they are, streamlining communication and workflow,” said Leslie Tarver, VP of Patient Experience at Allied Physicians Group. “The integration between Solutionreach and Centricity has reduced the touchpoints from our staff, left less room for human error, and put more control over their appointment needs back in the hands of patients.”