Charlotte L. Miller: HR Achievement Awards

Congratulations to Charlotte L. Miller, chief human resources officer at U.S. Ski & Snowboard. She was honored as a part of the 2018 HR Achievement Awards.

Charlotte L. Miller
Chief Human Resources Officer, U.S. Ski and Snowboard

How have you worked to ensure greater diversity and inclusion at your company?

Greater diversity and inclusion requires daily work and individual interaction. While president of the Utah State Bar, I learned that the graders of the bar exam were all men, even though women had been a substantial percentage of law school graduates for some time. To change the situation, I and others reached out to women to invite them to be part of the Bar examination group. It turns out that people didn’t know they could volunteer, didn’t know they were wanted, and weren’t sure of how to get involved.  In the course of two years, we completely changed the gender balance of Bar examiners. That resulted in more people being active in the Bar organization, and more people of all backgrounds and ages having a greater voice and presence.

At U. S. Ski & Snowboard we have just started to study how to increase the number of women in the coaching positions. There, too, it will be understanding, educating and then doing the hard work of encouraging applicants and making new employees feel welcome.

What do you enjoy most about your work?
I enjoy solving problems; whether it is a complicated business merger, caring for someone who is being mistreated, a compensation problem or a health insurance challenge.