Cassie Whitlock: HR Achievement Awards

Congratulations to Cassie Whitlock, director of HR at BambooHR. She was honored as a part of the 2018 HR Achievement Awards.

Cassie Whitlock
Director of HR, BambooHR

What are some unique HR challenges you face in your company, and how have you helped your company address those challenges?

The biggest challenge I face, alongside my HR team—and likely the biggest challenge for HR in most organizations—is balancing business needs and individual employees’ needs. In HR, it’s crucial to find a win-win scenario as opposed to a win-lose outcome. For instance, the organization has to hit revenue numbers because it’s a company priority, but they shouldn’t do it at the expense of employee wellbeing. I feel lucky to work at an organization where the founders care about this balance of needs too.

What advice do you have for a young person considering a career in human resources?

Ask: “Do I have the personal fortitude to handle tough things?” It can be difficult to balance the necessary empathy and logic required to handle these situations.

“Am I personally motivated?” It’s a thankless role, and no one notices until something goes wrong. To excel, you have to be willing to work hard and be thoughtful, even when no one is high-fiving you.

“Am I able to analyze an organization to find and solve their problems?” There is a lot of operational work to be done in HR. It can be difficult to not let it consume you. If you do, you’ll miss out on the bigger opportunities to make a difference in the company and meet needs.