Chief Revenue Officer | Christopherson Business Travel
/in/kathleen-roberts-ccte-gtp-4441545
How does a legacy corporate travel management company not only survive a global pandemic but come back stronger than ever? This is the question Kathleen Roberts was faced with in the spring of 2020. Her 40-year career spans diverse leadership positions in operations, program management, marketing and sales, with experience navigating travel company setbacks during the Great Recession and 9/11. Under her leadership, Christopherson Business Travel provided corporate travel management solutions for organizations with essential workers. She was instrumental in helping the company not only weather the pandemic, but position it for rapid growth, significantly exceeding pre-pandemic sales as soon as business travel returned to normal levels. Today, she and the Christopherson Business Travel team are embracing the future of corporate travel management by challenging the status quo and combining advanced technology with something extremely rare — 24/7 access to experienced travel advisors.
What advice would you give to young women looking to succeed in your field?
Embrace challenges and opportunities and step up for projects that stretch your skills and broaden your experience. Cultivate strong relationships with clients, colleagues and industry partners. Be proactive in responding to shifts in the market and evolving customer needs to ensure that you remain relevant and competitive. Have fun, enjoy the journey and celebrate your successes along the way!
What’s the next big goal or project in your professional journey?
I’m thrilled to collaborate with our sales and marketing teams to roll out our go-to-market strategy and growth initiatives for our transformation in business travel services, technology and AI integration. Our aim is to enhance the personal and digital experience for business travelers, and I’m excited to be part of this journey. To Main Page