Matrix42 Brings Security and Flexibility to BYOD Policies

Matrix42 (www.matrix42.com) a leading provider of workplace management solutions, announced the integration of mobile device management (MDM) with IT service management (ITSM). Matrix42 is the first to fully integrate these two complementary offerings to give organizations greater visibility and control over their mobile assets and the flexibility to effectively implement BYOD (bring your own device) policies and self-provisioning for employees.

This combination provides organizations and their employees flexibility in the devices that are used and how they are managed. IT administrators can ensure all mobile devices connected to the network are inventoried, secured and managed within company policies, whether they support BYOD for employees or the devices are owned by the company. Users can be given the ability to acquire and self-provision their device and access management features such as device location and data wiping.

“Our approach to mobile device management and IT service management mirrors what most organizations are facing today with employees wanting more flexibility to use their own mobile device or to have more control over the company-provided device,” said Oliver Bendig, Matrix42 vice president of product management. “We provide a user-centric focus that gives employees more freedom with their mobile devices while still providing the company the security and management features they require.”

The integration of mobile device management and IT service management is available as part of the newly released Matrix42 Service Store 5.3 SP3. Other enhancements as part of the release include:

• Improved workflow management processes for approving and provisioning services.
• Integration with Matrix42 Enterprise Manager for provisioning Microsoft SCCM software packages from the service catalog.
• Updated iPhone app for users to easily access the service catalog, place orders, open help tickets, etc.
• Addition of Polish user interface.

Matrix42 Service Store 5.3 SP3 is now available for download from the Matrix42 Support Portal on its web site or by contacting a Matrix42 representative.

For more information about Matrix42 Service Store, please visit http://www.matrix42.com/products/it-service-management/.

(5.10.12)