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LogMyCalls the smarter call tracking, recording and customer intelligence solution from ContactPoint, emerged from Beta.
LogMyCalls beta period began in January. During Beta, LogMyCalls won the Internet Telephony Product of the Year Award and the Customer Interaction Solutions Product of the Year Award.
LogMyCalls has all the capabilities marketers demand –website Dynamic Number Insertion, full integration into CRM solutions and Google Analytics–in an easy-to-use interface with easy-to-understand marketing analytics reports. LogMyCalls also features searchable call recording, call tagging, call commenting and custom scorecard creation, enabling users to group calls and analyze them ad hoc.
“During our Beta period we’ve added marquee clients from hospitality, automotive, home services, advertising and other key market segments, all of whom love the ease-of use and in-depth analytics. Our 10 years of experience of helping people make more money over the phone has given our application a unique set of features that these early customers really appreciate,” ContactPoint VP of Sales and Marketing Carlton van Putten said. “I’ve been a part of several SaaS launches and this Beta cycle has been one of the most successful.”
“LogMyCalls represents the future of call analytics and customer intelligence,” said ContactPoint CEO Jason Wells. “Our competitors in the call tracking space, frankly, are only concerned about marketing analytics — what happens up until the phone rings. We focus on that too, but we also know that what happens during the phone call provides immense customer intelligence. LogMyCalls is for everyone who cares about both sides of the sales and marketing equation.”
To access, sign-up and use LogMyCalls visit www.logmycalls.com.