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Article

Arches Health Plan Chooses TruClinic as Telemedicine Solution

Press Release

July 30, 2014

Salt Lake City – Arches Health Plan has chosen TruClinic as the telemedicine solution for its provider network, becoming one of the first independent U.S. insurers to reimburse providers for home-based telemedicine visits.

TruClinic provides a web-based platform through which patients can connect with their healthcare provider from the comfort of their own home or from the worksite using any computing device with an internet connection and a webcam. Arches will initially make TruClinic available to 1,000 providers inside the Arches Preferred Care Clinics, and eventually scale to their entire provider network more than 4,500 providers.

Arches has activated 30 procedure codes specifically for reimbursement of patient-centric care solutions that streamline the channels of care for both the patients and the providers. Some of the highlights of the new codes are: sessions conducted by physician and non-physician licensed providers, nursing home visits and home health company visits. These and other types of interactions will now be reimbursed for telemedicine sessions using the TruClinic platform.

"The reimbursement codes are aimed at paying doctors to provide high quality care without the handcuffs of an archaic system,” said Arches chief medical officer Douglas Roland Smith. 

From July to September Arches will also make TruClinic available to its providers to use with non-Arches patients. 

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